FAQs
Quality, Origin and Ingredients
Why are your products different?
Most truffle products on the market use bis(methylthio)methane, a chemical aroma derived from petroleum. We use only real truffle and 100% natural aroma. No fake flavors, just the highest quality and maximum digestibility for your dishes
Where do your truffles come from?
We harvest them ourselves in Italy with our dogs and immediately entrust them to a small, trusted artisanal food workshop. An extremely short supply chain without intermediaries: from the forest to the jar, to capture all the freshness of nature.
How should the jars be stored once opened?
It’s very simple. Since they are natural products, once opened they must be kept in the refrigerator. For oil-based products (like the minced version), just add a drizzle of olive oil to keep the surface covered. Consume them within a few days to enjoy the full flavor.
Do you use only quality ingredients for your recipes?
Absolutely. In addition to harvesting our own truffles, we carefully select every single ingredient that accompanies them (from quality oil to PDO cheeses). No compromising on quality, to offer you a final product that celebrates true Italian excellence.
How can I pair your products in the kitchen?
They are extremely versatile and ready to use! Our entire truffle line is designed to enrich any recipe quickly and easily. You can use them cold on crostini and warm bruschetta, add them at the end of cooking to cream pasta and risottos, or use them to add a gourmet touch to main courses and side dishes. Unleash your imagination: it takes very little to transform a simple dish into a truly elegant dinner.
All About Shipping
How long will it take to receive my order?
Our deliveries throughout Europe are fast and secure. From the moment the package is handed over to the courier, it generally takes only 2 to 3 working days to arrive directly at your home.
How is fresh truffle shipped?
Fresh products require special care! That is why they travel in temperature-controlled isothermal containers to protect them from thermal shock. Because they have different timelines and packaging requirements, if you purchase both fresh truffle and jarred products, you may receive two separate shipments at different times or on different days. All this to ensure that every product arrives at your table in perfect condition.
Do you offer free shipping?
Absolutely! We want to make things easier for those who choose handcrafted quality: for all orders over 90 euros, shipping within Europe is completely free. It’s the perfect opportunity to stock up.
Can I track my package?
Certainly. As soon as your order is ready and leaves our workshop, you will receive an email with the tracking number. This way, you can follow your truffles' journey step by step, right to your door.
How do returns and the right of withdrawal work?
If the package arrives damaged, contact us immediately and send us photos: we will find an immediate solution.
Is there a discount for larger orders?
We always want to spoil our most loyal customers. If your cart exceeds 150 euros, in addition to free shipping, we will automatically include a special gift in your package as a surprise for you!
Fresh truffle
How do I store fresh truffles at home?
As soon as it arrives, wrap it in paper towels (to be changed daily) and store it in an airtight glass container in the refrigerator. As it is a fresh, live product, we recommend consuming it within a few days to fully enjoy its unmistakable aroma.
Why does the price of fresh truffles vary?
The truffle is a spontaneous gift from the earth and follows strictly seasonal cycles. We harvest them ourselves in the woods and update the prices constantly throughout the harvest period, based on the actual availability that nature offers us day by day.
Can I pre-order fresh truffles?
How is fresh truffle used in cooking?
The golden rule is simplicity. White Truffle should be sliced strictly raw, at the very last moment, over warm dishes with delicate flavors (such as tagliolini with butter, fried eggs, or white risottos). Summer truffle can be sliced raw, but it also works very well if lightly warmed in a pan with a drizzle of oil or butter to release all of its natural aromas.
Corporate and Catering
Do you supply restaurants, delicatessens, and retailers?
Yes! We actively collaborate with the Ho.Re.Ca. sector and gourmet food shops. We offer exclusive terms and a direct supply channel, ensuring the highest quality of our fresh truffles and the authenticity of our artisanally crafted products, made without the use of synthetic flavorings.
How can I request the B2B price list?
To receive our professional price list, you can write to us directly via the Contact page or by email. Since we personally oversee the harvesting in the woods and the production, we can develop tailored solutions and dedicated margins for your business.